Privacy Policy
A legal disclaimer
At Trade Alliance, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us regarding our coffee export services.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and company name when you fill out forms or make inquiries.
Business Information: Shipping addresses, billing details, and export preferences.
Technical Information: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
Communication Records: Emails, chats, and contact forms submitted through our website.
How We Use Your Information
We use the collected information to:
Respond to your inquiries or requests
Prepare and process quotations or orders
Improve our website and user experience
Send updates related to products, pricing, or changes to this policy
Comply with legal obligations
We do not sell or rent your personal data to third parties.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and gather analytics. You may choose to disable cookies through your browser settings; however, this may affect some functionalities of our website.
Data Sharing and Disclosure
We may share your information with:
Logistics and shipping partners for export and delivery purposes
Payment processors to facilitate transactions
Legal authorities, if required by law or to protect our legal interests
All third parties are contractually obligated to keep your data secure and confidential.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law (e.g., accounting and export compliance).
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent where applicable
File a complaint with a data protection authority
Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. This includes SSL encryption, firewall protection, and secure access controls.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.